Our final award of the event, MD of the year, was awarded to Sam Francis of TEK Express.
In 2000, Sam set up TEK Express when she spotted a gap in the IT support market for businesses and their remote workers, as traditional in-house support was not immediate enough. Sam and her team provide fast, remote repair that gets employees’ tech back up and running in a few hours and returned to them via courier.
Sam and her team also offer TEK Refresh to their customers, a recycling service for laptops, mobile phones and tablets. Over 10,000 devices have been re-sold instead of going into landfill.
Nurturing great, long-term customer relationships is absolutely crucial to TEK Express’ success, alongside Sam making excellent strategic decisions in her business. She also champions her team and leads from the front, investing in her their development so that they all lead equal and fulfilling lives.
An MDHUB member for 14 years, Sam has always been an excellent and encouraging supporter of her fellow peers. Thank you Sam, for being you.
Photos by Poppy Berry