Name: Rachel King
Member since: 2017
Tell us about your business:
breatheHR is software designed to help small businesses manage their HR admin. Our software manages everything from holiday requests, documents and performance. You can even be reminded of employee birthdays! The great thing is that it’s cloud based so you can access it wherever you’re working. We’ve been in business for 5 years and now have nearly 90,000 employee records stored in breatheHR! We’re a team of 21 based in Horsham and growing fast. I am the Customer Success Director for breatheHR and have been with breatheHR since we launched. My role is overseeing all of the customer touch points – everything from branding through to when customers contact our support desk.
The beginning - your ‘eureka’ moment:
I joined post ‘Eureka’ moment so can’t really say. I guess for me it's seeing the customer numbers grow so rapidly and know that customers love our system!
The best and the worst of times:
Thankfully at breatheHR we have more good than bad times! The team has grown so much since I joined and that’s been lovely to witness.
What gets you out of bed in the morning - what motivates you?:
I learn something new every day and there really never is a dull moment. Knowing that I’m coming in to see my fantastic team is also a bonus!
Luck or skill - what gets your further?:
I was lucky to find breatheHR but if I didn’t have the skills I wouldn’t have got the job!
Someone willing to take a risk on something they truly believe will make a difference.
Moving on up - your ambitions and the next big thing:
We’re focussing on scaling our business growing our user base. Our mission is to double each year.
Your top tips:
Get a mentor or someone you can talk to about the ‘big stuff’. Look up and out. It’s easy to get bogged down in the day to day but remember to look up at what’s going on around you and your marketplace. Get a good team around you that want to drive your business forward with you.
What others say about you and your business:
The best one I’ve heard is from one of our customers, Artemis, who tells me breatheHR is just a ‘no brainer’ for SME’s. You just have to have it!