Leadership & Management Training

Bite-sized Management Development Courses

Leadership & Management Training

For those of you looking to support your management teams to become more effective in their roles, our range of bite-sized Academy sessions provide the skills needed to develop staff and reinvigorate your business.

Our courses, which can be run on or off-site and last for between 2 and 3 hours, cover the whole spectrum of business training but we can also devise and tailor a course specifically to meet your needs so if you can't see what you are looking for from the selection below, please get in touch.

How long do the in-house courses run for? 

Between two and three hours

How much will it cost per session in-house ?

A two hour session is £400 for Members (£550 Non members) plus VAT

A three hour session is £500 for Members (£650 Non members) plus VAT 

How many people per session can attend in-house? 

A minimum of four and a maximum of 10 people.

Management Styles

  • What is your management style?
  • Management v leadership.
  • Situational Leadership.
  • Management for these times.

Performance Management

  • What is performance management and why is it important?
  • What does an effective manager do to ensure that people deliver their best work?
  • Self assess individual current competency/capability and identify gaps to work on.
  • A look at how coaching can help improve performance management.

Time Management 

  • Identify how you spend and where you focus your time at work
  • Review of models that can be used to help manage time more effectively.
  • The importance of delegation and how it can create more time.
  • Learn about energy management. 

Managing Personal Performance / Effectiveness

  • How effective are you?
  • Importance of Work life /balance
  • Fixed or Growth mind set
  • Goal setting
  • How to focus your attention to achieve the best results

Handling Difficult Situations

  • How to communicate effectively.
  • Awareness of the games that people play.
  • Social styles.
  • How to avoid conflict.
  • Body language.

The Power of saying “ No”

  • What is assertiveness?
  • What prevents us being assertive?
  • Understanding the difference between passive, aggressive and assertive states.
  • Learning how to say No!

An Introduction to Workplace Mediation

  • Recognise and understand conflict in the workplace.
  • Stages of conflict escalation.
  • Learn about different conflict styles.
  • Understand the importance and benefits of mediation.

Leading with Energy

  • Importance of Work life/balance
  • An introduction to mindfulness
  • Managing personal stress levels and boosting energy
  • Building resilience and managing change

The Appraisal Process – Part 1

  • Understanding why Appraisals are important
  • The Benefits of Appraisals
  • Your current process – what works well and what can be improved upon
  • Linking Appraisals with the overall Business Objectives

 The Appraisal Process – Part 2

  • Planning for successful appraisals
  • The Appraisal Interview
  • Appraisal questions
  • Delivering Constructive feedback

WIN WIN negotiating skills & techniques – Part 1

  • Learning to become more persuasive.

  • Effective negotiating skills & techniques.

  • Developing an effective plan and strategy for any negotiation o Knowing when and when not to negotiate

  • Negotiating face-to-face, on the phone, and through e-mail

Social Media

  • Value of social media for business.
  • Which platform?
  • Practicalities - organising accounts, setting up profiles, gaining followers, managing accounts.
  • Content management - what to post, when and where, time saving tips.
  • Analytics - statistics and analysis to determine value.

Social Media Follow Up

  • Analysis of content posted / followers and engagement.
  • Content calendar - planning future social media campaigns.
  • Practical time to discuss issues over usage from previous month.

Negotiation practices for buyers – Part 2

(Deliveries, contracts, terms of payments margins and price).

  • Understanding your suppliers.

  • Getting the most from your suppliers by negotiating a win win outcome.
  • Negotiating price, order values, deliveries & terms of payment
  • Achieving target margins & markup through effective negotiation.

  • Meeting departmental objectives by focusing on planning rather than tactic. 

Business Planning refresher day

  • Why do I need to update my plan?
  • What should go in it and why?
  • Reviewing my objectives and why I am in business?
  • Revising my cash flow to manage my business.

A Gentle Introduction to Finance

  • How to read a set of accounts.
  • Financial forecasting.
  • Working with cost and budget.
  • Managing cashflow.

Categories: Training